Sales Policy

Effective Date: [Insert Date]

At Montblancshine, we are committed to providing a seamless and secure shopping experience for our customers. This Sales Policy outlines the terms and conditions governing all purchases made through our website https://montblancshine.com. By placing an order with us, you agree to the terms of this policy.

1. Product Availability

All products listed on our website are subject to availability. While we strive to maintain accurate stock levels, certain items may become unavailable after you place your order. In the event a product is out of stock, we will notify you as soon as possible and offer an alternative or refund.

2. Pricing

  • All prices listed on our website are in USD and are subject to change without prior notice.
  • Prices do not include applicable taxes or shipping costs, which will be calculated at checkout based on your location.
  • We strive to ensure accurate pricing; however, in case of a pricing error, we reserve the right to cancel or modify your order. If your order is affected, you will be notified promptly.

3. Payment Methods

We accept the following payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Other secure payment options, as available during checkout

All transactions are securely processed to protect your personal and payment information.

4. Order Processing

Once your order is placed, you will receive an order confirmation via email. Orders are typically processed within 1-3 business days of receipt. You will receive a notification once your order has shipped, including tracking information for your convenience.

Please ensure that the billing and shipping information you provide is accurate. Montblancshine is not responsible for delays or non-delivery resulting from incorrect or incomplete information.

5. Shipping and Delivery

We offer shipping within the United States and internationally. Shipping costs and delivery times vary based on your location and the shipping method selected at checkout.

  • Domestic Shipping: Delivery usually takes 3-5 business days.
  • International Shipping: Delivery times may vary depending on the destination and customs regulations.

Please note that international orders may be subject to additional customs duties or taxes, which are the responsibility of the customer.

6. Cancellations

Orders can be canceled within 24 hours of placing the order, provided they have not yet been processed for shipping. After this period, cancellations may not be possible. To cancel your order, please contact our customer service team at info@montblancshine.com as soon as possible.

7. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return or exchange items. We offer a 30-day return policy, and returns must be initiated within this period from the date of purchase.

8. Warranty

All products sold by Montblancshine are covered by the manufacturer’s warranty. Warranty terms may vary based on the brand and specific product. Please refer to the product’s documentation or contact our support team for further details.

9. Promotions and Discounts

Promotions and discount codes offered by Montblancshine are subject to the following terms:

  • Discount codes must be entered at checkout to be applied.
  • Promotional offers cannot be combined with other discounts or applied to previous purchases.
  • Promotional offers may be limited to specific products or categories.

10. Limitation of Liability

Montblancshine is not responsible for any indirect, incidental, or consequential damages resulting from the purchase or use of our products. Our liability is limited to the amount of the purchase price paid by the customer.

11. Governing Law

This Sales Policy, along with any disputes or claims arising from your purchase, will be governed by the laws of the state of California, United States, without regard to conflict of law principles.

12. Contact Us

If you have any questions or concerns regarding this Sales Policy or your order, please contact us at:

  • Montblancshine
  • Address: 3058 Peck Court, California, United States
  • Phone: +1 949-574-0842
  • Email: info@montblancshine.com

Thank you for choosing Montblancshine. We are dedicated to providing you with high-quality products and a first-class shopping experience!